Vocabs
Terms
Agents
SPARQL/Dump
Terms
7
results
itsmo:Agreement
(
itsmo
)
2.212
n/a (use in LOD)
http://ontology.it/itsmo/v1#Agreement
rdfs:label
Agreement
@en
rdfs:comment
between two or more parties. An
agreement
is not
@en
localName
Agreement
itsmo:SLA
(
itsmo
)
1.460
n/a (use in LOD)
http://ontology.it/itsmo/v1#SLA
rdfs:label
Service Level
Agreement
rdfs:comment
An
Agreement
between an IT Service Provider and a, Services or multiple Customers. See Operational Level
Agreement
.
@en
itsmo:OLA
(
itsmo
)
1.376
n/a (use in LOD)
http://ontology.it/itsmo/v1#OLA
rdfs:label
Operational Level
Agreement
rdfs:comment
An
Agreement
between an IT Service Provider and, Incident Resolution in agreed times. See Service Level
Agreement
.
@en
itsmo:CustomerAgreementPortfolio
(
itsmo
)
0.444
n/a (use in LOD)
http://ontology.it/itsmo/v1#CustomerAgreementPortfolio
rdfs:comment
other
agreement
that is listed in the customer
agreement
portfolio.
@en
localName
CustomerAgreementPortfolio
itsmo:Document
(
itsmo
)
0.139
n/a (use in LOD)
http://ontology.it/itsmo/v1#Document
rdfs:comment
statement, service level
agreement
, incident record or
@en
itsmo:Warranty
(
itsmo
)
0.118
n/a (use in LOD)
http://ontology.it/itsmo/v1#Warranty
rdfs:comment
agreed requirements. This may be a formal
agreement
, such as a service level
agreement
or contract, or
@en
itsmo:ITService
(
itsmo
)
0.084
n/a (use in LOD)
http://ontology.it/itsmo/v1#ITService
rdfs:comment
level
agreement
. Other IT services, called
@en
1